Help – Rocket
This page will help you with:
- fixing Rocket activation issues by extending your license
- requesting a refund
- setting up trigger keys
- disabling Rocket for Visual Studio Code (VSCode)
- fixing the scenario where Rocket appears to stop being triggered
- adding custom gifs
- licensing issues
- my contact details
Extend your Rocket license
By default, Rocket licenses can be activated on two Macs. However, you can extend this for an additional two Macs free of charge. Fill out this form to request an additional license, and email me if you need more than that 😄
Requesting a refund
If you want to request a refund for Rocket, you can do so via this form.
Trigger keys, followed by the start of an emoji name, are used to activate Rocket. For example “:wave” uses the trigger key ":". Rocket expects trigger keys to be a single punctuation mark. I’ve found that “:”, “(”, and “+” work best.
Disabling Rocket for Visual Studio Code
In Rocket’s preferences, select Visual Studio Code via the disabled apps list app picker. This will add ‘Electron’ to the list. Double-click the ‘Electron’ entry and change it to ‘Code’. Rocket will be disabled in Visual Studio Code.
Rocket stopped working
Occasionally, macOS will stop delivering messages to Rocket so that it can be triggered. This means that when you type “:thu” Rocket won’t appear. Sometimes this is fixed automatically by the OS, but you can take the following steps to fix it manually.
- Quit Rocket via the 🚀 menu bar icon.
- Open System Preferences and select Security & Privacy.
- Select Privacy in the tab bar and Accessibility in the left hand pane.
- Click the lock in the bottom left corner, confirm your authentication.
- In the list in the right hand pane, locate and select Rocket, then delete it by clicking the ‘–’ icon.
- Close System Preferences.
- Open Rocket, it will prompt you to complete the setup tutorial which will re-enable Accessibility access.
Adding custom gifs
Custom gifs and images can be added to Rocket once it has been licensed.
After you purchase Rocket, you will be emailed a link to download a collection of gifs.
- Download the zip file from the link.
- Extract the contents of the zip file.
- Move the newly-created folder to a permanent location, for example in your Pictures folder. Rocket needs to read these files off your computer to insert gifs and images.
- Open Rocket’s Browse & Search window via the menu bar icon, click the plus icon, and select gifs. Then click Add, and locate the folder you downloaded and extracted in the previous step.
- You can add multiple files to Rocket with Command-A or by shift-clicking on the first and last file to select all files in the folder.
- Click Add to add the files to Rocket’s shortcut list
Your gifs should now be available—take a look around using the browser!
If you have any questions or issues, please contact me.